Return Policy

All of our products are made to the highest standards and we hope that you will be happy with your purchase. However, if you are unhappy for whatever reason, we can offer either an exchange or refund of the goods provided they are returned to us within 14 days of receipt of your order, unworn, complete with all original tags, and in original and resalable condition. 

Returns

Please  return all items unworn, complete with tags and in original packaging.

please return to: 

Workhouse England Returns

The Workhouse

44 St. Edmund's Place

Bury St. Edmunds

Suffolk

IP33 1JL

UK 

Ensure your return is well packaged, and meets all the conditions outlined above. We advise you use a trackable postal service or courier. You will be refunded the full amount you paid for the item, not including the original shipping cost.

Faulty Goods

We stand by the quality and craftsmanship of our designs and will be happy to assess any item that is deemed faulty if purchased directly from Workhouse England Online or in person within the past 24 months.  In the case of faulty goods we will refund the full amount paid by you (not including shipping costs) and for customers outside the UK, we will reimburse the reasonable cost incurred by you for returning the product so a receipt or proof of postage will be necessary. 

Returns Terms and Guidelines

All returned items must be unworn, unwashed and complete with original tags and packaging. We are not responsible for the return shipping cost of items. It is advisable to make sure all return packages are well packaged and are sent with a trackable, insured service. We cannot take responsibility for items damaged or lost in return transit.